In 2017, a materiality analysis exercise was conducted by taking into consideration the views and responses from all the Group's stakeholders on significant environmental, economic and social aspects, impacts, risks and opportunities which are deemed crucial for the success and continued growth of the Group.

The feedback from the stakeholders for the above mentioned exercise was analyzed and assessed. Twenty (20) key sustainability issues were identified as being of high concern to stakeholders and of high significance of the Group.

The twenty (20) key sustainability issues identified are used to create Materiality Matrix as shown below:


The topics of the 20 keys sustainability issues portrayed in the Materiality Matrix above are listed below:-

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1 Economic Performance 7 Occupational Safety and Health 15 Local Communities (CSR) 22 Customer Privacy
3 Anti-Corruption 8 Training and Education 16 Right of Indigenous People 25 Water
4 Anti-Competitive Behaviour 11 Diversity and Equal Opportunity 17 Human Right Assessments 26 Biodiversity
5 Employment 12 Non-Discrimination 18 Public Policy 29 Environmental Compliance
6 Labor Management Relations 13 Freedom of Association 21 Marketing and Labelling 30 Energy

Key sustainability issues which have been identified are assessed by the Group Sustainability Committee to ascertain if there are policies and procedures in place to address and manage those issues. If there is no policy or procedure yet to address a specific issue, implementation plans are drawn up and presented to the Group Management Committee for consideration and approval for implementation.